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Customer Service

We accept oral or written opinions from various channels, collect, analyze and classify customer information, including customers’ complaint on product quality, service, maintenance and suggestion, timely feed the complaint information back to related companies for handling, follow the complaint handling process and monitor the execution of complaint handling of companies.

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Customer Service Matters True Love Seen frome Details Service Shows the True Color 


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Showland Club is a non-porfit membership organization built in 2012 by Showland Group for optimization of its own products, service and quality management. Its aim is to strengthen communication with the public, listen to advises and requirenents from members and public , offer customers with satisfied high-quality domiciles, and pay back members and peblic’s care and support with sincere service.

        Showland Club (“Showland Club•Showing  Love”) was officially established on January 7,2012. It is always always active in public welfare and concerns children and elder people . With support from members and owners, it has held lots of activities :”One-to-one Love-giving Activity for Helping Others”,”I Have a Date with Showland-Photo Exhibition”,”Dream Realization for Peasant Workers’ Children on Children’s Day ”, “Revolutionary Route Visit for Celebrating the 91st anniversary of CPC”, “Revolutionary Movie Show in Communities” and “Revolutionary Song Competition”. In the future , Showland will shoulder responsibility , try best to advance forward and pay back the society with enthusiasm.